Life With Google Voice – The Multiple Voicemail Issue
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I’ve been using Google Voice for a while now, and I’m happy with the service overall. However, there is one vexing issue … multiple voicemail systems.
The call routing features of Google Voice work well. For example, on weekdays I have calls routed to my work desk phone and my cell phone. And that works great. After 7 PM I add my home phone to the mix. The problem happens when I don’t answer any of the ringing phones. In an ideal scenario, Google Voice itself will pick up the call and I’ll get an e-mail with a rough transcription of the message. But — each of the ringing phones has its own voicemail system, and those systems often try to answer the call. In fact, my home phone really has two voicemail systems — the answering system built into the cordless phone base and my digital phone service voicemail. Each of these systems is set to pick up on a different ring. So one of two things happens — either one of the phones answers and the message is left there, or, even though one of the phones picks up, Google Voice takes the message and I’m left with blank voicemails on one or more phones.
Either way it’s a pain …
One solution might be to just turn off the voicemail functions on various phones, but that’s not possible in some cases (work for instance) and not practical in others (because my wife shares my home phone but not my Google Voice number for instance).
Hopefully there are some creative solutions for this problem.
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I'm old enough to have been around the internet since the beginning -- starting with private BBS systems which I accessed via a Hayes 300 baud modem and then moving on to a genuine CompuServe account! I have a degree in Environmental Science and have had a varied career starting in a laboratory, followed by 10 years in Service & Operations for a large networking equipment manufacturer, and now in a Product Management role for an innovative healthcare organization. I started making web pages on Angelfire and other free services, and can remember when NetZero actually provided Internet access for free (hence the zero in the name). Among other things, I build my own PCs and run my own Linux servers at home for fun.
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